Our Services
Three services for three moments in a shop's life.
Whether you want a single fresh look or a longer advisory rhythm, Esmeralda has a service shaped to where your shop is right now.
Back to HomeOur Approach
How we work across all services.
The same method runs through every Esmeralda engagement, whatever the scope.
1. Observe
We walk through the shop or digital experience before drawing any conclusions.
2. Listen
We speak with the owner and, where appropriate, the team. Context shapes what we notice.
3. Think
We consider what we have seen and heard before putting anything to paper.
4. Write
Every engagement ends with a written summary or roadmap you can use after we leave.
Service 01
Shopfront Read
$120.000 COP · One-time engagement
A relaxed review for retailers who want a fresh look at how their store or online shop welcomes customers. We walk through the buying journey as a first-time visitor would, note gentle improvements, and share a short, practical list. Includes a written summary and one follow-up call.
What is included:
- Half-day observation of your shop or digital presence
- Written summary of observations and suggestions
- Prioritized, practical improvement list
- One follow-up call within two weeks
Process steps:
- 1 Brief intake call to understand the shop's context and any specific concerns
- 2 Half-day visit or digital review conducted by a named Esmeralda advisor
- 3 Written summary delivered within five business days
- 4 Follow-up call to answer questions and discuss the list together
Service 02
Retail Companion
$199.000 COP / mes · Three-month engagement
A three-month advisory rhythm for shops refining pricing, layout, and service. You receive monthly sessions, calm support between them, and a shared checklist you can act on gradually. Shaped to ease the everyday load rather than add to it.
What is included:
- Three monthly advisory sessions (one per month)
- Shared, evolving checklist tracking all agreed actions
- Between-session support by message
- Written notes after each session
Process steps:
- 1 Opening session to understand current state and set the first month's focus
- 2 Shared checklist created and updated after each session
- 3 Month two and three sessions review progress and address new questions
- 4 Closing summary of the three months and suggestions for what comes next
Service 03
Commerce Study
$314.000 COP · Four-week assessment
A four-week assessment for established retailers preparing to grow or add channels. We review sales, inventory, and margins, then deliver a considered, prioritized roadmap. Includes a session with your team to hear what they notice on the floor.
What is included:
- Review of sales data, inventory, and margin structure
- Floor session with your team
- Considered, prioritized growth roadmap
- Presentation session to walk through findings together
Process steps:
- 1 Week one: intake, data collection, and first floor observation
- 2 Week two: sales and inventory analysis; team session conducted
- 3 Week three: roadmap drafted and reviewed internally
- 4 Week four: final roadmap delivered and walkthrough session held
Which Service Fits?
Help yourself decide.
Each service is suited to a different moment. This table is a simple guide.
| Shopfront Read | Retail Companion | Commerce Study | |
|---|---|---|---|
| Duration | 1–2 days | 3 months | 4 weeks |
| Written summary | |||
| Monthly sessions | |||
| Data analysis | |||
| Team floor session | |||
| Growth roadmap | |||
| Best for… | Shops wanting a quick outside view | Shops refining over months | Shops ready to grow or add channels |
| Price | $120.000 COP | $199.000 COP/mes | $314.000 COP |
Pricing
Clear prices, before you commit.
Shopfront Read
$120.000
COP · one-time
- Half-day observation
- Written summary
- Follow-up call
Retail Companion
$199.000
COP / mes · 3 months
- 3 monthly sessions
- Shared checklist
- Between-session support
- Session notes
Commerce Study
$314.000
COP · four weeks
- Full data review
- Team floor session
- Growth roadmap
- Walkthrough session
Our Standards
What every Esmeralda engagement follows.
Strict confidentiality
Client data and conversations remain entirely within Esmeralda.
Timely delivery
Written summaries delivered within the agreed timeframe, every time.
Scope integrity
No additions to scope without a clear conversation and your agreement.
Observation-first
We look before we recommend. No pre-prepared conclusions brought into a session.
Next Step
Not sure which service fits your shop?
Send us a short note about where your shop is right now and we will suggest the service that makes most sense. No commitment required.
Request a Conversation